As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

This is a hybrid role with an in office requirement (Wayne, NJ). The Customer Service Specialist provides best in class customer care across Valley's key channels such as via the telephone, emails, Live Chat Social Media. Mon Fri 8 00 AM 1 00 PM Responsibilities include but are not limited to Follow bank established guidelines regarding customer service and deliver an exc

include but are not limited to Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on going goal of est

The Fair Banking Director partners with the Deputy Compliance Officer and Compliance Program Director in managing the risks associated with federal and state banking laws and regulations. The Fair Banking Officer is responsible for the continued development, implementation, maintenance, monitoring and reporting of the Bank's Fair Banking Program risk profile to both Senio

This is a hybrid role with an in office requirement (Wayne, NJ). The Customer Service Specialist provides best in class customer care across Valley's key channels such as via the telephone, emails, Live Chat Social Media. Alternate Weeks Mon Fri, Tue Sat 11 00 AM 7 30 PM Responsibilities include but are not limited to Follow bank established guidelines regarding customer

This is a hybrid role with an in office requirement (Wayne, NJ). The Customer Service Specialist provides best in class customer care across Valley's key channels such as via the telephone, emails, Live Chat Social Media. Mon, Wed, Thu, Fri, Sat 10 00AM 6 30PM Responsibilities include but are not limited to Follow bank established guidelines regarding customer service and

The Professional Practices Lead will be responsible for supervising the department's Quality Assurance function to help ensure compliance to IIA Standards and Heightened Standards (SR 13) and commitment to continuous improvement in the audit departments processes and methodologies. Fosters an environment of continuous improvement and efficiencies, IIA compliance, and best

As a Banking Service Professional, the Senior Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank pr

The Risk Intern will conduct independent analyses and validation of financial models. 25 Responsibilities include but are not limited to Conduct independent quantitative validation and provide challenges to financial models (70%). Document all the analyses, testing, and validations (25%). Work with model users to identify model risks and establish mitigating controls (5%).

The Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial servicing team to ensure the client journey is successful from prospect, to onboarding, to servic

include but are not limited to Solicit new SBA business from present and prospective clients. Conduct calls and other marketing efforts focused on prospects, clients, internal referral sources, and external referral sources. Establish strong referral network and relationships with internal partners as well as commercial real estate agents, brokers, CPA's, accountants, atto

The Collector is responsible for all phases of collection activity for the consumer installment loan, home equity credit line, preferred checking and credit card portfolios that are past due. 40 Responsibilities include but are not limited to Communicate consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/

The Customer Service Representative is the primary contact for VNB Mortgage Services loan customer inquiries. The CSR will respond to all oral and written communication. 40 Responsibilities include but are not limited to Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requ

The Specialized Loan Servicing Specialist administers daily servicing activities of the Specialized Loan Servicing and collaborate with team members and other Valley functional teams, along with a major third party outsourcing relationship for syndication and participation servicing. Responsible for reviewing servicing of loan transactions where Valley serves as Agent Bank